Freshworks Networking Meet – Consumerisation of IT
N/A
23 May 2019

On Thursday 23 May 2019, we attended the Freshworks Networking Meet talking about the impact of an increasingly connected world. In 2019, the influence of IoT, cloud, and BYOD have a dramatic impact, not only in our personal lives, but also in the world of business. It is crucial that organisations shift their thinking from a historic view of cybersecurity as a “grudge purchase” to something that is vital to the running of your organisation, is crucial for success and can often win battles in the boardroom.

Our Founder and CEO, Nithen Naidoo, spoke about the changes we have seen in our client environments, especially with the workforce becoming increasingly dominated by millennials who expect to be connected at all times. Unlike traditional antivirus software, DLPs and firewalls, the Guardian platform is able to detect even the smallest changes in your networked environment and provides organisations with an unprecedented level of visibility and control of their network. It allows businesses across the globe to identify and prevent potential data exfiltration, malware infections and avoid catastrophic ransomware attacks such as the well-known Wannacry malware.

Once the floor was opened for questions, the audience raised concerns around how secure (1) Mac vs Windows Operating Systems are and (2) mobile vs desktop platforms, with a mention of the recent Huawei-Google ban. The long and short of it is that there is no one platform that is more or less secure than another, every system contains some form of vulnerability and can be exploited just as easily, the question comes in around what is most lucrative for the attacker. The myth of a Mac being more secure than a Windows PC is largely due to the fact that there are simply more Windows PCs out there and most organisations across the globe make use of Windows Operating Systems as the norm. Attackers, like businesses, often focus on ROI and will always focus their attention on where they believe they can have the greatest impact. When it comes to the mobile industry, mobile malware is growing at a rapid rate and often mobile devices are a greater concern than laptop or desktop devices as many users often blindly accept permissions on all their applications and are generally more trusting when it comes to a potentially “life-changing” application that appears on the app store. This poses a particular risk to organisations as these devices are often brought into the office and are connecting to the corporate network, allowing the malware to spread though the network and impact the business productivity and reputation.

Following Naidoo’s keynote, we joined a panel discussion chatting about creating a balance between organisational productivity and enterprise security in the age of consumerisation. Naidoo was joined by Darren Bilse (Systems and Technology Manager at Spark Schools), Andre Fredericks (CIO at Indie Sanlam) and Greg Lock (Senior Solution Architect at ITEC South Africa); moderating the panel was Saurabh Prabhuzantye (Business Head – MEA at Freshworks).

Topics covered in the panel covered everything from how consumerisation of IT has impacted the organisations for which the panellists’ work, to how migration to the cloud has brought both benefits and challenges to IT heads and CIOs around the world, to understanding what you are buying and whether or not it suits your organisation and the needs of your team on the ground; real world problems facing real world organisations.

The meet was a great information and knowledge sharing platform, allowing vendors and customers alike to openly share their opinions and experiences and to leverage off of the combined knowledge of South African and global IT professionals.

We would like to thank the Freshworks team for inviting us to participate in this event and look forward to working with them in the future!